Short, honest answers. Don't see yours? Ask us.
Your next launch pulls the current build automatically. Patch-to-rebuild is always as fast as possible — often instantly.
Yes. Request a reset from your account page — usually approved quickly.
Every active license gets compensation days added automatically to cover the full window. No ticket needed.
Monthly. Pay in crypto for 10% off. To cancel: toggle auto-renew off on your account page — you stay active through the current paid period, then it ends cleanly.
Both AMD and Intel. All Windows 10 and Windows 11 x64 versions are supported.
Crypto (preferred, 10% off), Stripe (card), PayPal.
After signing in with an active subscription, grab ZAP.exe from the download page. Keep it; everything else auto-updates.
Both ship the same loader. Private has an exclusive feature set, a smaller userbase, and a direct dev channel on Discord.
Yes. Upgrading starts a fresh 30-day Private window from the day you upgrade. Your overlap with existing Public days is prorated at the Public rate; new days beyond your old expiry are prorated at the Private rate. The total upgrade cost is capped at one full Private month — see your account page for the exact quote.
No. ZAP doesn't do refunds. Subs are month-to-month, so if the service isn't working for you, toggle auto-renew off on your account page and the sub ends cleanly at the current period. If the loader breaks on your end, downtime is credited automatically as added days.